When working with the public, it is not just about making your clients feel good, it is also important to make sure that you feel good about working with them! As you are always interacting with others, it is very easy to take on their negative stuff. You might even take responsibility for feelings that aren’t yours.
Therefore, it is a useful habit to learn how to protect yourself from the occasional negative client (or co-worker!) that may leave you feeling drained of all your energy. Emotions such as fear, anger, frustration, and immobility are energies and you can easily ‘pick up’ these energies from people without realizing it.
What to do when there is no escape?
So what do you do to protect yourself from those energy vampires, the client who leaves you feeling drained and sucks all of your positive energy out of your body? You know the type, the person who spends their entire appointment complaining about how bad their life is or moaning about everybody else? The type that is more interested in sharing their ‘poor me’ story than actually focusing on the good that is happening?
Of course, it is much easier outside of the workplace to walk away and detach yourself but what do you do when there is no escape? These types of people will drift in and out of your life so the trick is to learn some simple strategies for dealing with them that you preserve your own valuable energy.
Here are a few of my top tips for taking care of yourself when you work with negative clients:
1. Surround yourself in a big white bubble. Yes, I know this sounds silly but it does work. If you deal with the public daily, it is probably a good idea to do this every morning. Before you depart for work in the morning, visualise yourself being surrounded by a large white bubble. By doing this, you actually protect yourself in a healthy energy field so negative people won’t have as much impact on you.
2. Dis-engage Try not to engage with negative people as much as possible. Stays detached in your comments and try not to get involved in what they are saying. Just keep smiling and nodding! The more they drag you into their ‘story’ the more exhausted you will feel. Don’t ‘buy into’ their negative views and give them fuel to continue.
3. Do a Conversation Switch. When you have listened to someone’s negativity for a while, switch the conversation to something positive. You can also try telling them ‘Now why don’t we talk about something more positive’. If you like, you can always tell them something positive about yourself. If you feel positive then hopefully some of your positivity may rub off on them. Stick to light-hearted topics if you can.
4. Have an Epsom salt bath. Get into the habit of having an Epsom salts bath. The salts are very grounding as well as cleaning. They clear away any toxic, stuck or negative energy that we may pick up and store from other people.
5. Protect your Solar Plexus. If you find yourself stuck in an environment of negative people, put your hand over your solar plexus and turn away from them if possible. Crossing your arms will do the trick as well. We often pick up negativity through the solar plexus so make sure you protect this area.
6. Learn to use compassion as a way to defend yourself. Compassion allows you to be empathetic to the plight of other people but also requires that you are compassionate toward yourself. This means taking care of yourself and not feeling guilty for protecting yourself from harmful people or energies. It also means that you keep yourself healthy by not immersing yourself in the world of negative people
7. Surround yourself with Positive People. Although you may feel stuck with negative clients, you don’t have to choose to be around negative people in your personal life. Surround yourself with positive people as much as you can – those that share your dreams and can see how fabulous you really are.
Remember, your time and energy is precious so it is good to look after yourself. This includes protecting yourself from people continually dumping their toxic stuff onto you. You are most energetic and vibrant when you’re in touch with your own energy, experiencing your own subtle energies and feelings—not everyone else’s.
Do you need some more help on taking care of yourself? If so please check out my great range of self-development eBooks at www.amazingcoaching.com.au and http://www.howtoempoweryourstaff.com.au/
Lisa appears regularly in the Media, on TV, Radio and Print.