It was a huge night of celebration on July 23 when Lisa Phillips celebrated the launch of her new book ' The Confidence Coach' in Sydney.
Over 40 people attended the event and Lisa gave a short presentation on Confidence and Empowerment. The good news is that the book was SOLD OUT by the end of the event and much fun was had by everyone who attended. Check out the pictures below of the event.
To find out more, please see www.theconfidencecoachbook.com
For more information on how to engage and empower your staff or to book Lisa for a training session or event, please contact her at firstname.lastname@example.org
Lisa was recently interviewed on the Jane Anderson Show talking about Confidence. Apparently, Lisa was so excited her work that they had to turn the volume down! To listen to the show or download the podcast, click here https://itunes.apple.com/au/podcast/id997236446?mt=2&ign-mpt=uo%3D6
Lisa Phillips being interviewed on the release of her new book ' The Confidence Coach' (Taken from Exisle Empowerment Website)
Lisa Phillips has over 15 years experience helping thousands of people build confidence and live big, extraordinary lives. To celebrate the release of her new book – The Confidence Coach – I interviewed Lisa for our Exisle Empowerment blog. She shares some great tips, such as
Lisa Phillips is regularly called upon to assist Clubs and Pubs in Australia with team building, confidence and empowerment workshops. The article below, written by Lisa Phillips was first featured in Clubs and Pubs Magazine ( Winter 2015)
Research shows that a company that embraces employee empowerment consistently outperforms its competitors. Sounds great doesn’t it but how do you go about creating an empowered workforce?
In my experience, it is common for companies to go about empowering their employees the wrong way round. Often, the key focus is more about productivity and improving customer service, rather than the true empowerment of employees. In taking this approach, we often fail to take into consideration a key factor - that each and every one of the staff employed by your organisation is unique, with different values, motivators and beliefs.
Yes, there is plenty of information and ‘best practices’ available but let’s get honest here – does a one size fits all approach really work? Surely a better approach is to find out what really makes your staff feel empowered in the first place?
Here are my top tips for real empowerment in your organisation:
1) What are your staff values?
Each and every one of us has a personal value system in place. This value system is basically a set of principles or ideals that drive our behaviour. This value structure determines what is meaning and important to us, who we are and what we stand for. If employees are disconnected with their values, they will not feel empowered. A simple exercise is to work with your team to identify their top 5 values. For example, if a top value of collaboration is identified, then Managers and Leaders need to ensure that employees are able to collaborate on key projects.
2) Ask your staff what needs to happen for them to feel empowered.
Although you may like to think that Managers know what is best for their staff, in actual fact, your staff will have the best idea of what they would like to see in place to assist them in feeling empowered. When I run workshops on empowerment in organisations, staff members always come up with the best ideas and you’ve guessed it – when these ideas implemented, employee empowerment dramatically improves!
3) Respect Staff Boundaries
While you want to push your employees to embrace new experiences, you don’t want to dictate to them how it will work and push them right out of their comfort zone. If you do this, it will quickly become a negative experience to them and fear and dis-empowerment will be attached to the experience. Why not take the time to find out the comfort levels of your staff and work with them, rather than push against them?
4) Recognise your Employees
I have never yet worked with a team where recognition didn’t appear on the list of their top values. Seriously, this doesn’t have to be an expensive process. Learn to appreciate your staff and never underestimate the power of a Thank you. Be mindful that employees from different generations may value
Recognition in different ways so why not take the time to ask them what makes them feel appreciated? What works for one employee may not work for another so keep it simple and ensure that recognition occurs as regularly as possible.
5) Listen to your staff
You expect your staff to listen to you, especially when you are making important announcements but are you listening to them? Take the time to understand your employees and also the challenges they face. This is an issue I hear raised frequently with dis empowered staff. For many, not being listened to equals disrespect.
In conclusion, take the time to find out what empowers your employees rather than trying to convince them that employment will work for them, and the organisation.
Lisa Phillips is an empowerment expert and workshop facilitator based in Sydney NSW. To find out more about Lisa, please see www.howtoempoweryourstaff.com.au
Identifying the values of your Staff and Management Team is a really useful tool for empowering your staff. Many organisations implement a vision or value statement, but when the last time you found out what was really makes your employees tick?
Each and every one of us, has a value structure which leads us either towards something or away from something. For example, if you value feeling appreciated, this is a something you move towards feeling. However, if you move away from rejection, this is a value you don’t want to feel!
I recently ran a staff engagement and empowerment session where we identified the 5 key ‘moving towards’ values of employees. These were as follows:
Following this workshop, I then worked with the Leadership Team to implement a simple strategy to ensure that employees had these values met on a regular basis. The strategy does not need to be complicated nor expensive. However, the good news is that the result was a far more engaged and empowered group of employees.
For more information on how Lisa Phillips can help empower your staff, please contact email@example.com
Lisa appears regularly in the Media, on TV, Radio and Print.