1) Managers don’t really understand what employee empowerment means. Empowerment has become a bit of a 'Buzz Word' and it is common in organisations Managers to have a lack of understanding of what Employee Empowerment really means. In working with Organisations on Empowerment, I often suggest that an empowerment session for Managers is a priority before moving on to running workshops on empowering teams and staff.
2) Employees do not trust the Manager. Seriously, if Employees don't trust the Manager then why should they risk taking decisions or take on more responsibility? I once worked with a team where the Manager 'empowered' his staff by encouraging them to improve processes. However, every time his staff approached him with a new process idea, he would simply discard it, state he was too busy to look at it and fail to provide any feedback. Yes you have guessed it, they literally just gave up on empowerment and were left feeling resentful and frustrated.
3) Managers micromanage the work of employees. This often happens because the Manager does not trust the staff to make good decisions. This is often due to the Managers resistance to relinquishing control to staff for fear of 'what may go wrong'.
4) Management by Abandonment. This is when the Manager abdicates all responsibility and accountability for decision making and literally hands it over to staff who may have little understanding of what is really expected of them.
5) Staff take on extra responsibilities without praise, acknowledgement or compensation in some way. If this is happening in your organisation, don't expect results from employee empowerment. It is a basic value or need of human beings to be acknowledged for extra work and responsibility.
To find out more about how Empowerment expert Lisa Phillips can assist in empowering your Manager and staff, check out www.howtoempoweryourstaff.com.au or www.amazingcoaching.com.au
Lisa appears regularly in the Media, on TV, Radio and Print.